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FAQs

Explore the answers to our most frequently asked questions below.
Are they suitable for people with medical conditions?

While these socks provide excellent support and circulation benefits, consult your doctor if you have specific medical conditions requiring compression wear.

How should I care for the socks?

They are machine washable. Use a gentle cycle with cold water and mild detergent. Air dry for best results.

Who are these socks suitable for?

These socks are perfect for anyone looking for improved circulation and support during travel, sports, long workdays, or everyday activities.

What is the compression level of VALSOLE Compression Max Socks?

The socks feature a 20-30 mmHg compression level, ideal for enhancing circulation, reducing swelling, and easing fatigue.

What is VALSOLE return policy?

If you're not completely happy with your purchase, you can return the insoles within 60 days for a full refund, exchange or store credit.

Are VALSOLE insoles suitable for medical conditions?

While our insoles are designed to alleviate discomfort from conditions like plantar fasciitis and flat feet, they are not classified as medical products. For severe conditions, we recommend consulting with a healthcare professional.

How long do VALSOLE insoles typically last?

With regular use, VALSOLE insoles are designed to last up to 6-12 months, depending on wear and tear.

Are VALSOLE insoles suitable for all-day wear?

Absolutely. Our insoles provide all-day support and cushioning to keep your feet comfortable, whether you're standing, walking, or on the move.

Can I use VALSOLE insoles with any type of shoe?

Yes, our insoles fit most shoe types, including sneakers, casual shoes, and work boots, but they are not suitable for high heels or shoes with non-removable insoles.

How do I know which VALSOLE insole is right for me?

Each VALSOLE insole is designed for specific needs. Stable Support is designed for flat feet with robust arch support and enhanced stability. Fascia Sooth targets plantar fasciitis with extended cushioning for pain relief and heel support. Heel Relief provides extra cushioning to reduce pressure and discomfort from heel spurs. Choose the insole based on your primary foot concern.

Do VALSOLE insoles come in half sizes?

Our insoles are designed to cover a range of sizes and can be trimmed to accommodate half sizes.

Can I trim VALSOLE insoles to fit my shoes?

Yes, the insoles can be trimmed using scissors. Simply align them with your shoe’s current insoles to find the correct size.

How do I find the right size for my VALSOLE insoles?

Use our size guide to match your shoe size to the recommended insole size. You can also trim the insoles for a precise fit.

How do I insert VALSOLE insoles into my shoes?

Remove the original insoles from your shoes, place the VALSOLE insoles in their place, and adjust for a snug fit.

Do VALSOLE insoles require a break-in period?

Some users may experience a brief adjustment period of 1-2 weeks as the insoles conform to their feet.

Can I wash my VALSOLE insoles?

Yes, they are machine washable. Use a gentle cycle with mild detergent and air dry to maintain their quality.

How do I start a return or exchange?

Start your return or exchange through our primary method, Loop Returns. If you have any questions or need assistance, please contact our support team for help at support@valsole.com.

What is VASLOLE return policy?

We offer free returns and exchanges within 60 days. Options include a full refund, exchange, or store credit. Learn more here.

How long does shipping take?

Orders are typically processed within 1-2 business days, with delivery times varying based on your location.

Can I change or cancel my order after it’s been placed?

If your order has not yet been shipped, please contact us as soon as possible at support@valsole.com to request changes or cancellations.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

What payment methods do you accept?

We accept major credit cards, PayPal, and other popular payment methods for your convenience.